Refund policy
Saor Style Refund & Returns policy
As we have alot of different suppliers our returns policy varies from product to product but we here at Saor Style will do everything possible to ensure your satisfaction , so if your return needs have not been met please get in contact with us at saorstyle@gmail.com and we'll make every effort to get your grievance rectified to the best of our abilities. Thanks from the Saor Style Team .
Refund & Returns Policy
Last Updated: 3rd March 2024
Thank you for shopping with us! We want to ensure your experience with our products and services is excellent. Please read our Refund & Returns Policy carefully to understand your rights and responsibilities.
1. General Information:
We source products from various suppliers, including CJDropshipping, Spocket, and Wholster, to provide you with a diverse range of high-quality items. As a result, our refund and returns process may vary based on the supplier and product category.
2. Eligibility for Returns:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Some products may be non-returnable due to their nature, and this will be clearly stated in the product description.
3. How to Initiate a Return:
To initiate a return, please contact our customer support within 14 days of receiving your order. Provide your order number, details about the item you want to return, and the reason for the return. Our customer support team will guide you through the returns process, including the appropriate return address based on the supplier.
4. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid shipping label.
5. Refund Processing Time:
Refunds will be processed within 7days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
6. Exchanges:
Due to our diverse supplier network, direct exchanges may not always be possible. In case of a defective or incorrect item, we will process a refund, and you can place a new order for the desired item.
7. Non-Returnable Items:
Certain items are non-returnable, including but not limited to:
- Personalized or customized items
- Perishable goods
- Downloadable software
- Gift cards
8. Cancelled Orders:
Orders may be cancelled within 24 hours of purchase. Once the order has been processed and shipped, it cannot be cancelled.
9. Changes to the Policy:
We reserve the right to modify our Refund & Returns Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase with us, you agree to the terms outlined in this Refund & Returns Policy.
If you have any questions or concerns, please contact our customer support at [insert contact information].
Thank you for choosing us!
Saor Style